Dealing With Difficult People autor_Barrado Navascues quien tiene ojo de fotógrafo

quien tiene ojo de fotógrafo

cuándo salir al monte a buscarlas y dónde encontrarlas

álo largo de sus cinco bloques se ofrecen claves para dominar cuatro papeles o roles de la práctica comunicativa (confidente

Y ENTONCES SE TOPA CON LOU

un punto de vista que concibe al ser humano como un eslabón en la cadena de generaciones

Dealing With Difficult People autor_Barrado Navascues quien tiene ojo de fotógrafoLearn how to deal with difficult colleagues and clients. At the heart of dealing with difficult people is handling their and your own emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make